Nursing Homes - Compliance & Resident Safety Made Simple
The Smarter Way to Manage Quality, Compliance and Resident Safety - Just Ask Cloda
Never read a policy again.
Best Practice Policy Templates for Nursing Homes
Empower Your Team with Knowledge
See how Knowledge is transforming quality, compliance and service user safety in mental health services.
Cloda is so easy to use. Our team can ask Cloda any question on our policies and procedures, and she instantly provides the information they need. This is hugely beneficial, saving staff time which can be redirected to caring for our residents.
We are excited to introduce Cloda across our sites. Cloda will be a valuable tool, giving staff instant access to information on our policies and procedures. It was such a straightforward and stress free implementation. Thanks to the great team from HCI and for their support. Looking forward to our journey with Cloda.
Nursing Home Software FAQs
How does your nursing home software support compliance with HIQA standards?
Knowledge supports compliance with HIQA standards by providing staff with instant access to care procedures and supporting their understanding of processes. Accessible via mobile, staff can ask Cloda questions about any care process and she analyse all your procedures to provide an effective summary within 4 seconds. This point of care access supports the delivery of best practice care and regulatory compliance. Additionally, Cloda’s comprehension quiz supports staffs’ understanding of procedures by requiring a quick quiz to be completed prior to document acknowledgement.
For managers, the system comes populated with a suite of best practice templates including schedule 5 policies. These are kept up to date by our Best Practice Team. Robust oversight tools area also available to track policy review dates, acknowledgements, and quiz completions, providing a comprehensive audit trail for HIQA inspections and ensuring continuous regulatory alignment.
How do staff interact with policies and procedures within the nursing home software?
Staff have instant access to procedures on their mobile devices, at the point of care. Staff can ask Cloda a question and she will analyse all your procedures to provide an effective summary within 4 seconds, and in their own language.
Can staff ask a question in their native language?
Yes, staff can ask a question in their own language, and Cloda responds in their language. Only from your approved policies. This alleviates any potential issues where policies are only available in English.
What types of questions can staff ask Cloda?
How does Cloda ensure information is accurate?
Cloda pulls responses directly from your approved, active policies and procedures. Its intelligent analysis ensures that the answers are both relevant and compliant with your nursing home’s processes.
Does The Knowledge Library include all Schedule 5 policies?
Yes, all Schedule 5 policies are available in The Knowledge Library. These are maintained by our Best Practice Team, so you always have up to date procedures. This ensures that your nursing home always has access to compliant, current procedures aligned with HIQA requirements.
How can The Knowledge Library improve oversight of nursing home policies and procedures?
Our policy management software, The Knowledge Library enhances oversight by offering detailed compliance analytics across all nursing home policies and procedures. Managers can monitor policy review timelines, acknowledgement rates, and document status segmented by department, document type, or regulation. This granularity ensures efficient inspection preparation and supports governance by identifying compliance gaps early. By centralising documentation and automating reporting, The Knowledge Library empowers proactive quality and risk management across the organisation.
Can The Knowledge Library alert us when policies and procedures need reviewing?
Yes, our nursing home software provides proactive alerts for policies nearing their review deadline, specifically those due within the next 90 days or already overdue. This ensures that nothing falls through the cracks and helps you maintain continuous compliance with HIQA standards. These automated notifications empower management to stay ahead of regulatory requirements, reduce last-minute document updates, and foster a culture of ongoing quality improvement.
Can The Knowledge Library track changes and version histories of Schedule 5 policies?
Absolutely. Every policy within The Knowledge Library, including all Schedule 5 procedures, is version-controlled with a full history log. This not only supports internal reviews but also provides a reliable source of truth during inspections. Version control ensures accountability and demonstrates a robust governance structure in line with regulatory expectations.
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