Mental Health - Compliance and Service User Safety Made Simple
The Smarter Way to Manage Quality, Compliance and Service User Safety - Just Ask Cloda
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Mental Health Compliance Software FAQs
What is a mental health quality management system (QMS) and how does Knowledge support it?
Knowledge provides a mental health QMS designed to centralise and control all clinical and operational policies, supporting compliance with the Mental Health Commission (MHC) Standards and the Mental Health Act. The system ensures your organisation’s policies and procedures are always current and easily accessible to staff.
How does Knowledge’s mental health compliance software help meet regulatory requirements?
Our mental health compliance software inlcudes The Knowledge Library, a digital solution that centralises your clinical and operational policies in a controlled, searchable platform, supporting compliance with the Mental Health Commission. Designed for mental health compliance, it ensures staff always have access to the latest approved procedures, with version histories, review alerts, and document acknowledgements fully tracked. This delivers a transparent and auditable system that streamlines inspections and reduces administrative burden.
Can Knowledge manage and update mental health policies and procedures?
Yes, our mental health compliance software includes a document management system tailored for mental health acute and community environments. The Knowledge Library allows real-time, quick and simple access to your mental health policies and procedures. Cloda, the digital assistant in Knowledge, enables staff to search and interact with procedures instantly, summarising policies in natural language at the point of care. Version control, author management, document acknowledgements and policy review tracking ensure governance, reduce risk, and support continuous compliance.
How does Cloda improve compliance with mental health policies and procedures?
Cloda ensures compliance with mental health policies and procedures by providing staff with accurate and up-to-date information directly from your approved procedures. It reduces the risk of errors and helps staff follow the correct procedures by delivering clear, consistent guidance in a user-friendly format.
Is Knowledge and Cloda accessible on mobile devices for mental health staff in the community?
Absolutely. Knowledge and Cloda are mobile-friendly, enabling staff to access mental health policies and procedures at the point of care, whether in acute or community settings.
Can Cloda help with queries about policies and procedures related to the Mental Health Act?
Yes, Cloda your digital assistant, instantly answers questions about your organisation’s approved mental health policies and procedures, ensuring staff always have accurate, compliant guidance.
How does Cloda support staff understanding of mental health policies?
Yes, Cloda supports staff understanding of policies and re-education post incidents with an automatic comprehension quiz. Staff must complete a short quiz before acknowledging procedures, confirming understanding. Managers gain visibility into quiz completion and policy engagement by department or role, ensuring staff competence and supporting regulatory audits.
What analytics and reporting features are available for quality managers?
Managers can access dashboards showing compliance status, document acknowledgements, overdue reviews, and staff quiz completions, supporting continuous improvement in mental health services.
See how Knowledge is transforming quality, compliance and service user safety in mental health services.
The platform’s ability to archive policies in a timely fashion ensures easy and accessible access to the correct policy as a reference point, allowing for quick retrieval of active policies at any given time. This feature has proven to be extremely beneficial during investigative and system analysis reviews.
Director of Nursing
Before Knowledge, finding policies was time-consuming. Now, we can simply ask Cloda a question and get an answer in seconds. It’s reassuring to know I always have the right information at my fingertips when making decisions.
Mental Health Practitioner
It is great to have a modern system that reflects where we are at in the digital age. Cloda simplifies how staff find and access information. The compliance analysis functionality provides great oversight of our policies and procedures and helps us to use information more efficiently to make informed decisions.
Assistant Director of Nursing
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