International Protection Accommodation Services - Compliance and Resident Safety Made Simple
The Smarter Way To Manage Quality, Compliance and Resident Safety – Just Ask Cloda
Never read a policy again.
Best Practice Policy Templates for IPAS centres
Support Your Staff To Succeed
IPAS Compliance Software FAQs
How does your IPAS software support compliance with HIQA standards?
Knowledge supports compliance with HIQA standards by providing staff with instant access to care procedures and supporting their understanding of processes. Accessible via mobile, staff can ask Cloda questions about any care process and she analyse all your procedures to provide an effective summary within 4 seconds. This point of care access supports the delivery of best practice care and regulatory compliance. Additionally, Cloda’s comprehension quiz supports staffs’ understanding of procedures by requiring a quick quiz to be completed prior to document acknowledgement.
For managers, the system comes populated with a suite of best practice templates. Robust oversight tools area also available to track policy review dates, acknowledgements, and quiz completions, providing a comprehensive audit trail for HIQA inspections and ensuring continuous regulatory alignment.
Does The Knowledge Library simplify document control and policy management for IPAS centres?
Yes, our IPAS compliance software includes a document management system tailored for IPAS centres. The Knowledge Library allows real-time, quick and simple access to your organisation’s IPAS policies and procedures. Cloda, the digital assistant in Knowledge, enables staff to search and interact with procedures instantly, summarising policies in natural language at the point of care. Version control, author management, and policy review tracking ensure governance, reduce risk, and support continuous compliance.
How does Cloda improve compliance with IPAS policies and procedures?
Cloda ensures compliance by providing accurate and up-to-date information directly from your approved policies. It reduces the risk of errors and helps staff follow the correct procedures by delivering clear, consistent guidance in a user-friendly format.
Who can benefit from Cloda?
Cloda is ideal for all staff, from Senior Management to frontline staff, who need quick and reliable access to policy information. Within just 4 seconds, Cloda provides the answer to your query, sourced from all your policies. This innovative functionality supports decision-making, compliance, and operational efficiency across your organisation.
Can staff ask a question in their native language?
Yes, staff can ask a question in their own language, and Cloda responds in their language. Only from your approved policies. This alleviates any potential issues where policies are only available in English.
Can I use Cloda on my mobile?
Yes, Cloda is mobile-friendly and accessible via mobiles and tablets. This ensures your staff can access critical information at the point of care delivery, supporting dynamic and mobile work environments.
What types of questions can Cloda answer?
Cloda can answer any question relating to the content of your organisation’s approved policies and procedures. For example, “There has been a safeguarding concern, what should I do?” Just Ask Cloda. No matter your query, Cloda provides precise answers within 4 seconds, by analysing your approved policies.
How does Cloda ensure information is accurate?
Cloda pulls responses directly from your approved, active policies and procedures. Its intelligent analysis ensures that the answers are both relevant and compliant with your organisational processes.
See how Knowledge is transforming quality, compliance and resident safety in International Protection Accommodation Services.
"Cloda and The Knowledge Library have significantly enhanced service delivery across Horizon's IPAS centres. Staff now have instant access to best practice policies and procedures, which ensures consistency and clarity in how care is delivered. Having the feature of being able to ask Cloda questions in different languages in very helpful. The built-in quizzes are great, helping to confirm staff understanding before implementation. From a management perspective, the compliance dashboards provide the operational oversight we need to monitor activity and demonstrate regulatory compliance with confidence."
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