Disability Services - Compliance and Service User Safety Made Simple
The Smarter Way to Manage Quality, Compliance and Service User Safety - Just Ask Cloda
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Disability Services Software FAQs
What is a disability services quality management system (QMS) and how does Knowledge support it?
Knowledge is a digital compliance and policy management system designed for healthcare and social care providers. For disability services, it centralises all policies and procedures, making them easily accessible for staff, and supports regulatory compliance with real-time tracking and reporting.
How does Cloda help our team?
Cloda is a digital assistant built into Knowledge. Staff can ask Cloda questions about policies and procedures and receive instant, clear answers in plain language. Cloda also offers comprehension quizzes to help ensure staff understand key protocols.
Is Knowledge suitable for all types of disability services?
Yes. Knowledge can be used by residential, day, respite, and outreach disability service providers. The system can be tailored to meet the specific regulatory and operational requirements of your organisation.
Can staff access policies and procedures on mobile devices?
Absolutely. Cloda is mobile-enhanced, allowing your team to access the latest policies and procedures anytime, anywhere. Ideal for frontline and community-based staff.
How does Knowledge help with regulatory compliance?
Knowledge supports compliance with HIQA, HSE, and other relevant standards. It tracks document acknowledgements, overdue reviews, and staff training, providing audit-ready records for inspections and quality reviews.
How does the system improve staff engagement and understanding?
Knowledge makes it easy for staff to find and understand the information they need. With comprehension quizzes, instant answers from Cloda, and clear version control, staff are better equipped and more confident in delivering safe, person-centred care.
Can we track who has read and acknowledged policies?
Yes. Knowledge provides real-time dashboards showing which staff have acknowledged documents, completed quizzes, and accessed key policies—helping managers monitor compliance and training needs.
How do we get started with Knowledge for our disability service?
You can request a demo through our website to see how Knowledge works for disability services. Our team will guide you through setup and provide ongoing support.
See how Knowledge is transforming quality, compliance and service user safety in disability services.
The platform’s ability to archive policies in a timely fashion ensures easy and accessible access to the correct policy as a reference point, allowing for quick retrieval of active policies at any given time. This feature has proven to be extremely beneficial during investigative and system analysis reviews.
Director of Nursing
Before Knowledge, finding policies was time-consuming. Now, we can simply ask Cloda a question and get an answer in seconds. It’s reassuring to know I always have the right information at my fingertips when making decisions.
Mental Health Practitioner
It is great to have a modern system that reflects where we are at in the digital age. Cloda simplifies how staff find and access information. The compliance analysis functionality provides great oversight of our policies and procedures and helps us to use information more efficiently to make informed decisions.
Assistant Director of Nursing
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