Health Regions - Compliance and Patient Safety Made Simple
The Smarter Way To Manage Quality, Compliance and Safety – Just Ask Cloda
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See how Knowledge is transforming quality, compliance and patient safety in the Health Regions.
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Home Support Compliance Software FAQs
What is a quality management system (QMS) for health regions, and how does Knowledge support regional healthcare delivery?
Knowledge provides a comprehensive QMS for health regions, integrating policy and procedure management across hospitals, primary care, community, and social care services. The system centralises documentation, streamlines compliance tracking, and supports best practice implementation at both regional and local levels.
How does Knowledge help health regions manage compliance across multiple service types (hospital, community, nursing homes, disability, etc.)?
Knowledge enables regional and area managers to oversee compliance for all service types within their health region. The platform offers real-time insights, automated policy review reminders, and audit trails, ensuring every service — acute or community — is always inspection-ready and aligned with regulatory requirements.
How does Knowledge and Cloda facilitate communication and policy engagement?
Cloda, the digital assistant in Knowledge, allows staff to ask a question about any care process and she will analyse all procedures to provide an effective summary instantly. Mobile enabled, Cloda makes it easy for staff to engage with procedures. Regional managers can monitor policy acknowledgements and comprehension quizzes in real time, regardless of location.
What analytics and reporting features are available for regional and area managers?
Knowledge provides dashboards and reports on overdue reviews, policy acknowledgements and comprehension quizzes, across all services in the health region. These insights allow for knowledge gaps to be identified and support data-driven decision-making and continuous improvement initiatives.
How does Knowledge assist with training and competency management across a health region?
Cloda integrates comprehension quizzes before policy acknowledgements to support staff understanding of procedures. This data helps regional managers identify gaps and ensure all teams are competent in current policies and procedures. It also supports post incident education as a policy and a quiz can be distributed after an incident to remind staff of the correct process.
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